If a message is cut off and not fully delivered, it may be due to server limitations causing overly long messages to be truncated. Try the following solutions to resolve the issue:
1. Limit the message length to 400–500 characters
Servers may fail to process overly long messages, resulting in truncation. Keep your messages concise and limit them to 400–500 characters. For complex explanations or lengthy content, consider splitting the message into two or more parts.
2. Edit and resend the truncated message
Delete or revise the truncated message and try resending it. Simplifying the content may increase the likelihood of successful transmission.
3. Identify the cause of message truncation
Message truncation can be caused by server issues, network conditions, or the character’s response processing. If the problem persists, check your environment or the character settings.
While message truncation may occur due to system limitations, we are continuously working to improve service stability. Feel free to contact us, and we will do our best to assist you.
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